Course Overview

Domain
Business, Communication and Design
Infocomm Technology
Format
Short Course
Duration
2 days
Fee Subsidy
Up to 90% SF Funding

In today’s dynamic landscape, leveraging data analytics and technological innovation is crucial for the growth and sustainability of charity organisations. Skilled professionals are key to driving impactful operations.

This course addresses strategic risks identified in the charity sector's Enterprise Risk Management survey, notably the rise of succession planning and key man vulnerabilities, from 52% in 2016 to 85% in 2023. It equips charity professionals with essential knowledge in strategic planning, risk management, human resources, and leadership, empowering them to leverage data analytics to mitigate risks and ensure operational continuity and long-term sustainability.

Participating in this data analytics course for charity professionals offers invaluable career growth and sector impact. As charity organisations increasingly rely on data-driven insights to shape strategic decisions, mastering data analytics is a key competitive edge. This course also equips participants with the skills to analyse data, identify trends, and extract actionable insights, empowering them to drive positive change within their organisations. Participants will enhance their professional capabilities, positioning themselves as key assets in charity organisations and opening doors to new career opportunities and leadership roles.

Who Should Attend

This data analytics training is designed for professionals at all career levels and job functions within charity organisations. The content is also highly applicable to individuals in related sectors such as social enterprises, NGOs, and community development organisations. The target audience includes:

  • Entry-level staff seeking to develop foundational data analytics skills to contribute effectively to their roles.
  • Mid-level managers and programme coordinators interested in leveraging data-driven insights to enhance programme efficiency, decision-making, and impact assessment within charity organisations.
  • Senior executives, directors, and board members responsible for strategic planning, resource allocation, and organisational governance, seeking to harness data analytics for informed decision-making and sustainable growth in the charity sector.

What You Will Learn

Introduction to Robotic Process Automation (RPA) and tools

  • Understand RPA, its benefits for charities, and explore popular RPA tools (e.g., UiPath, Automation Anywhere) to select the right one for your organisation

Data analytics with MS Excel

  • Learn key data analysis techniques including data cleaning, summary statistics, correlation analysis, and identifying patterns and trends

Big data analytics and visualisation

  • Explore big data tools, data transformation techniques, and workflow automation for creating dynamic dashboards and business reports

Case studies

  • Gain insights from real-world case studies and learn best practices for applying data analytics and automation in charity organisations

Teaching Team

Desi Arisandi
Desi Arisandi

Associate Professor, Business, Communication and Design, Singapore Institute of Technology

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Phoebe Gao
Phoebe Gao

Assistant Professor, Business, Communication and Design, Singapore Institute of Technology

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Janet Tan
Janet Tan

Lead Professional Officer, Professional Officer Division, Singapore Institute of Technology

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Schedule

Course Run Dates Time
Apr 2025 run 22 – 23 April 9:00 am – 6:00 pm
    TimeTopics
    9:00 am - 6:00 pm

    Session 1

    Objective: Equip participants from charity organisations with the essential knowledge and skills to implement Robotic Process Automation (RPA) to streamline operations, improve efficiency, and maximising impact.

    Introduction to Robotic Process Automation (RPA)

    • Learn how RPA can enhance efficiency and reduce costs for charities by automating repetitive tasks
    • Explore a practical RPA tool for implementing automation solutions
    • Gain hands-on experience creating RPA workflows for charity-specific tasks

    RPA tools and technologies

    • Overview of popular RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism)
    • Comparison of RPA tools based on features, pricing, and suitability for charities
    • Selecting the right RPA tool for your organisation's needs

    Getting started with RPA

    • Identifying automation opportunities within charity operations
    • Process mapping and documentation
    • Creating a roadmap for RPA implementation

    Build your own bot

    • Practical demonstration of building a basic automation workflow using a selected RPA tool
    • Participants follow along with step-by-step guidance
    • Q&A session to address specific challenges and concerns

    Session 2

    Objective: Provide participants from charity organisations with a comprehensive understanding of data analytics and visualisation using popular and current big-data tools in the industry. The training will cover key concepts, techniques, and best practices to empower participants to leverage data effectively for decision-making and impact assessment.

    Excel window and data structure discussion

    • Introduction to MS Excel interface and workbook organisation
    • Variable creation, indexing, and data types (text, date, numeric, logical)
    • Overview of worksheet functions for data manipulation

    Definitions and sample data

    • Explanation of time series, cross-sectional, and panel datasets
    • Presentation of relevant sample data for hands-on exercises
    • Formatting cells for different data types (text, date, numeric)     Introduction to logical functions and conditional formatting
    • Practical exercises on formatting and data validation

    Data cleaning and summary statistics

    • Techniques for data cleaning (removing duplicates, handling missing values)
    • Calculation of summary statistics (mean, median, mode, range, standard deviation, skewness, kurtosis) using Excel functions
    • Hands-on exercises on data cleaning and statistical calculations

    Relationship between variables: correlation analysis

    • Understanding the concept of correlation between variables
    • Calculation of correlation coefficients in Excel
    • Interpretation of correlation results and implications for decision-making

    Patterns and trends: interpretation

    • Identifying patterns and trends in data using MS Excel tools
    • Interpretation of patterns and trends in the context of charity operations
    • Statistical significance and economic significance

    Linear models in MS Excel: interpretation, assumptions, and limitations

    • Introduction to linear models (regression analysis) in MS Excel
    • Understanding assumptions and limitations of linear models
    • Open floor for participants to ask questions and seek clarification

    Introduction to quantitative analysis

    • Understand data structure and variable construction
    • Learn various sample types, functions and formats
    • Clean, summarise and visualise data
    • Understand and interpret the relationship between variables
    • Perform basic trend analysis and liner models

    Workshop evaluation multiple-choice question (MCQ)

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    Time Topics
    9:00 am - 6:00 pm

    Objective: Provide participants from charity organisations with a comprehensive understanding of data analytics and visualisation using popular and current big-data tools in the industry. The training will cover key concepts, techniques, and best practices to empower participants to leverage data effectively for decision-making and impact assessment.

    Introduction to big data and analytics

    • Understanding big data and its relevance to charity organisations
    • Overview of data analytics and its benefits for decision-making
    • Challenges and opportunities in data-driven decision-making for charities

    Introduction to data visualisation and data reporting

    • Importance of data visualisation in conveying insights
    • Principles of effective data visualisation
    • Overview of data reporting tools and their capabilities

    Data preparation and transformation

    • Introduction to big data tools
    • Data preparation techniques (data cleansing, data integration, data transformation)
    • Hands-on workshop: selected tool for data preparation and transformation

    Workflow automation

    • Workflow automation concept
    • Benefits of workflow automation for efficiency and scalability
    • Business report presentation and dynamic dashboard with selected business intelligence (BI) tool

    Case studies and best practices

    • Real-world case studies
    • Lessons learnt and key takeaways

    Workshop evaluation multiple-choice question (MCQ)

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    Certificate and Assessment

    A Certificate of Participation will be issued to participants who

    • Attend at least 75% of the course
    • Undertake and pass non-credit bearing assessment during the course
    Assessment Plan

    Assessment Type: Multiple Choice Questions (MCQ)
    Duration: 1 hour

    The evaluation will consist of two multiple-choice sessions: Day 1 (30 minutes) and Day 2 (30 minutes).

    Fee Structure

    The full fee for this course is S$2,180.00

    Category After SF Funding
    Singapore Citizen (Below 40) S$654.00
    Singapore Citizen (40 & Above) S$254.00
    Singapore PR / LTVP+ Holder S$654.00
    Non-Singapore Citizen S$2,180.00 (No Funding)


    Note: All fees above include GST. GST applies to individuals and Singapore-registered companies.

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