"The course was very interactive with many personal experiences shared by the participants, which I think is very useful and valuable lesson."
Ken Lo
Finance Manager, St. Andrew's Nursing Home
Course Overview
Domain
Business, Communication and Design
Format
Short Course
Duration
1 day
Fee Subsidy
Up to 90% SF Funding
Value driven development focuses on customer satisfaction.
When managing projects, project managers have to balance customer expectations and team members’ buy-in to complete the project scope on time and within budget.
This 1-day workshop aims to enhance your teamwork performance in delivering value driven development projects. It adopts an experiential and applied approach to learning, using games, discussions, and collaborative work to encourage immediate application to your work contexts.
Who Should Attend
Individuals who are keen to learn teamwork skills and knowledge to achieve value for the group and organisations, such as:
- Supervisors
- Team Leaders
- Assistant Managers
- Managers
- Assistant Directors
Prerequisites
- Preferably 2 years of work experience, in any industry, at supervisory level and above
What You Will Learn
Understand the importance of customer collaboration for value driven delivery
- Building an agile mindset
- Gathering insights on a customer's persona
- Unpacking what constitues value driven delivery
Experience the enablers and barriers to self-organising and self-directing teams
- Understanding Tuckman's stages of team formation
- Experiencing what are self-organising and self-directing teams
- Experiencing the enablers and barriers to self-organising and self-directing teams in view of the different stages of team formation
Learn facilitation and coaching skills to promote emergent leadership in a team
- Applying emergent leadership for value driven delivery
- Applying different ways to facilitate participatory decision making
Apply adaptive leadership to manage interpersonal relationships within a team
- Applying clear and constant team retrospective for the individual, team and processes
- Applying adaptive leadership accprding to the different stages of team development
Teaching Team
Lee Chien Ching
Associate Professor, Centre for Professional Communication, Singapore Institute of Technology
View profile
Certificate and Assessment
A Certificate of Participation will be issued to participants who
- Attend at least 75% of the course
- Undertake and pass non-credit bearing assessment during the course
Fee Structure
The full fee for this course is S$872.00.
| Category | After SF Funding |
|---|---|
| Singapore Citizen (Below 40) | S$261.60 |
| Singapore Citizen (40 & Above) | S$101.60 |
| Singapore PR / LTVP+ Holder | S$261.60 |
| Non-Singapore Citizen | S$872.00 (No Funding) |
Note: All fees above include GST. GST applies to individuals and Singapore-registered companies.
Course Runs
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