Course Overview
“Change the communication and you change the organisation.”
In today’s VUCA world, no one person has all the answers, including leaders. Organisation and team performance is often supported by effective communication, influence, and alignment.
This course is designed to provide first-time leaders with sufficient frameworks, tools, and techniques to conduct important leadership conversations – build trust and relations, create alignment and commitment, and drive accountability and results – all with the use of powerful conversational frames.
Leaders will learn how to engage in effective communication, whether through one-to-one dialogues, team meetings, or written correspondence.
Who Should Attend
- Anyone who wishes to develop effective leadership communication, including first-time leaders, team leads, project managers, and others, can benefit from this course
What You Will Learn
Leadership Communication
- Communication model and gaps
- Communication styles and blinds spots from personality types
- Communication styles in action
Rapport and Non-verbal Communication
- Verbal vs. non-verbal communication
- Building rapport that builds trust
Leadership Conversation Structure
- The power of frames in communication
- Different types of conversational frames
- Communication presuppositions and impact on communication effectiveness
Trust and Psychological Safety in Communication
- Different levels of communication
- Importance of psychological safety
- Creating psychological safety
Commitment and Accountability
- Commitment vs. Compliance
- Importance of saying "no" and agreement scale
- Accountability framework
- Accountability conversation
Teaching Team
Tang Seok Hian
Co-founder, IKIGAI Consultancy Services & Coach/Trainer, Mind Transformations
Ian Lye
Program Director, IKIGAI Consultancy Services & Coach/Trainer, Mind Transformations
Schedule
Course Run | Dates | Time |
---|---|---|
August 2023 run | 30 - 31 Aug | 9:00 am - 6:00 pm |
Certificate and Assessment
A Certificate of Participation will be issued to participants who
- Attend at least 75% of the course
- Undertake and pass non-credit bearing assessment during the course
Fee Structure
The full fee for this course is S$2,180.00.
Category | After SF Funding |
---|---|
Singapore Citizen (Below 40) | S$654.00 |
Singapore Citizen (40 & Above) | S$254.00 |
Singapore PR / LTVP+ Holder | S$654.00 |
Non-Singapore Citizen | S$2,180.00 (No Funding) |
Note: All fees above include GST. GST applies to individuals and Singapore-registered companies.
Course Runs
Leadership Development Programme
This course is part of the Leadership Development Programme. It is recommended to complete all the courses in the programme to attain a more comprehensive learning outcome.
Courses |
---|
Effective Self-Leadership |
Effecting Change in Teams |
Developing Ecosystem Leadership |
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