Knowledge Management: Theory and Application

To provide an overview of Knowledge Management (KM) theories and provide a connection of KM theory to real-world company situations.

Topics:
1)    Definitions: DIKW model, information management, KM
2)    IT tools that support KM
3)    Non-IT tools that support KM
4)    Role of culture in KM
5)    KM roles & responsibilities
6)    Formulating a KM strategy
7)    Implementing KM projects
8)    Case studies: NASA, Boeing, Xerox, Singapore Government agencies